Hey I’m Inzamul, Welcome to my article today I am going to breakdown34 WhatsApp Business statistics that trending
WhatsApp Business has revolutionized the way businesses communicate with their customers. Here are 34 statistics that highlight the growing importance and effectiveness of this platform.
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Global Userbase WhatsApp Statistics
- WhatsApp is available across 180+ different countries in 20+ languages1.
- 100 billion messages are sent daily through WhatsApp1.
- Users spend an average of 19.4 hours per month on WhatsApp1.
- The age groups that prefer WhatsApp the most are millennials and Gen Z2.
WhatsApp for Business Statistics
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- More than 50 million businesses across the world utilize WhatsApp Business3.
- Businesses are capable of boosting sales to 127% using WhatsApp Business3.
- Using WhatsApp Business can help improve customer service by 225%3.
- Around 175 million individuals engage with numerous businesses through WhatsApp every day4.
- In 2020, there were more than 50 million WhatsApp Business app users2.
WhatsApp Business API Statistics
- WhatsApp boasts a high message open-rate1.
- It has up to 45-60% click-through and conversion rates1.
- WhatsApp Business helps recover 45-60% of abandoned carts and application drop-offs1.
WhatsApp Chatbot Statistics
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- A significant number of people rely on WhatsApp Chatbot1.
- WhatsApp Chatbot has resulted in $11Bn in savings1.
- It has saved 2.5 billion hours1.
WhatsApp User Engagement
- Massive User Base: WhatsApp boasts over 2.7 billion monthly active users, making it a powerful platform to reach a global audience. [Source: Statista]
- Conversational Preference: A whopping 68% of users consider WhatsApp the most convenient way to connect with businesses. [Source: Chatfuel Blog]
WhatsApp Business Adoption and Growth
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- Rapid Growth: Over 50 million businesses are already using the WhatsApp Business app, and the number is steadily increasing. [Source: Blogging Wizard]
- Top-Ranked Business App: WhatsApp Business holds the #17 spot in the business app category on the App Store, indicating its popularity among businesses. [Source: Blogging Wizard]
- Customer Preference Drives Adoption: 69% of consumers are more likely to purchase from a brand if they offer WhatsApp communication. [Source: Chatfuel Blog]
Customer Service and Engagement with WhatsApp Business
- Enhanced Customer Experience: Companies using WhatsApp Business report a 225% improvement in customer service response times. [Source: Chatfuel Blog]
- Fast and Convenient Support: 175 million people contact businesses daily via WhatsApp, highlighting its role in customer service. [Source: Blogging Wizard]
- Prioritizing Responsiveness: 73% of users say slow response times on WhatsApp would deter them from engaging with a brand. [Source: Chatfuel Blog]
The Rise of WhatsApp Business Features
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- High Open Rates: WhatsApp Business API messages boast an impressive 99% open rate, significantly exceeding email marketing open rates. [Source: Blogging Wizard]
- Catalog Popularity: 40 million users explore business catalogs within the WhatsApp app every month. [Source: Blogging Wizard]
- Chatbots Drive Efficiency: Businesses leveraging WhatsApp chatbots report saving an estimated $11 billion annually. [Source: AiSensy]
Additional Key Statistics
- WhatsApp Business helps recover 45-60% of abandoned carts and application drop-offs. [Source: AiSensy]
- Users dedicate roughly 38 minutes daily to using WhatsApp. [Source: Chatfuel Blog]
Thanks for read my article, 34 WhatsApp Business statistics that trending